Legal
Community Guidelines
These groups are deliberately slow and deliberately small. They exist so people can be heard, not fixed.
Last updated 26 August 2026
The spirit of this place
Speak from your own experience. Listen more than you correct. Nobody here owes you their story, and you owe nobody yours.
Slow replies are welcome. There is no pressure to respond quickly or at all.
What belongs here
- Your own experience, in your own words.
- Questions asked openly, without pressure for an answer.
- Encouragement, and simply witnessing someone.
- What helped you, described as what helped you.
What does not
- Diagnosing another member, or telling them what they have.
- Advice about medicines, doses, stopping or starting treatment.
- Graphic detail of self-harm, suicide method, or substance dose.
- Promoting a product, service or practice for your own gain.
- Contact details, addresses, or anything that identifies another person.
- Harassment, contempt, or pile-ons.
How moderation works
Every post is screened before it appears. Posts that read as high distress are held and routed to a human, and the person who wrote them is shown support pathways immediately.
Automated screening never decides alone whether content stays down permanently: a human reviews every held item.
You can report any post. Reports are anonymous to other members.
If someone seems in danger
Do not try to manage a crisis in a thread. Use the Need help now control, and report the post so a human sees it quickly.
This community is not monitored around the clock and is not an emergency service.
Consequences
Most breaches get a quiet note and an edit. Repeated or serious breaches, especially anything that endangers another member, end in removal from the groups or the platform.
This document is written in plain language for clarity. It is under final legal review before public launch; where wording is ambiguous, contact us and we will clarify it.

